External Support Services
If you require some additional support and care, below is a list of independent third-party services that may be able to assist you depending on your needs:
Financial Hardship
National Debt Helpline
Free and confidential services (including financial counselling) to help you manage your debts.
Government
ASIC – Money Smart
1300 300 630 | moneysmart.gov.au
Provides tools, tips and guidance on managing your money and reducing debt.
Family & Relationship
1800RESPECT
1800 737 732 | 1800respect.org.au
24/7 free service supporting those impacted by domestic, family and sexual violence.
Legal Services
Legal Aid (jurisdiction based)
1800 737 732 | 1800respect.org.au
Provide free legal services regarding civil and debt matters for eligible customers.
For Legal Advice contact your state or territory legal aid office
Complaints
Australian Financial Complaints Authority
Free, independent external dispute resolution scheme dealing with consumer complaints about financial products.